Politique ya Vie Privée

Ebongwani ya Nsuka: 15 Juin 2025

1. Ebandeli

AutoFix Pro ("biso," "na biso," to "biso") tomipesi na kobatela vie privée na yo. Politique oyo ya Vie Privée elobeli ndenge tosanganisaka, tosaleláká, tomonisaka, mpe tobatelaka ba-informations na yo ntango ozali kotala site na biso, kosalela misala na biso, to kozala na boyokani na biso na lolenge nyonso.

Tafabu tanga Politique oyo ya Vie Privée malamu. Na kokɔta to kosalela misala na biso, ondimi ete otangi, osɔsoli, mpe ondimi kokangama na mibeko nyonso ya Politique oyo ya Vie Privée. Soki ondimi na ba-politiques mpe mimesano na biso te, tafabu salela misala na biso te.

2. Ba-Informations oyo Tosanganisaka

Tosanganisaka lolenge ndenge na ndenge ya ba-informations banda na mpe oyo etali basaleli ya misala na biso, ezali:

2.1 Ba-Informations ya Moto Moko

Ba-informations ya moto moko ezali ba-données oyo ekoki kosalelama mpo na koyeba yo moko na moko, lokola:

  • Nkombo, adresse email, nimero ya téléphone, mpe adresse ya poste
  • Ba-informations ya motuka (marque, modèle, mbula, VIN, etc.)
  • Ba-informations ya kofuta (ba-numéros ya carte de crédit, adresse ya facturation)
  • Lisolo ya mosala mpe makambu ya ba-rendez-vous
  • Ba-informations nyonso mosusu oyo opesi ntango ozali kotondisa ba-formulaires na site na biso to kosolola na biso

2.2 Ba-Informations oyo Ezali ya Moto Moko Te

Tokoki mpe kosangisa ba-informations oyo ezali ya moto moko te, oyo eyebi yo mbala moko te, lokola:

  • Lolenge mpe version ya navigateur
  • Systɛmɛ ya exploitation
  • Adresse IP
  • Ba-informations ya appareil
  • Ba-modèles mpe ba-préférences ya kosalela
  • Ba-adresses ya ba-sites oyo euti wana

3. Ndenge Tosanganisaka Ba-Informations

3.1 Kosangisa Mbala Moko

Tosanganisaka ba-informations mbala moko banda na yo ntango:

  • Okomi kombo na compte to okokisi profil
  • Obongeli rendez-vous ya mosala
  • Otindi formulaire ya kobenga to osenga devis
  • Okomi kombo na newsletter na biso
  • Okɔti na ba-enquêtes, ba-promotions, to ba-concours
  • Ozali kosolola na biso na téléphone, email, to na bomoto

3.2 Kosangisa na Automatique

Tosanganisaka na automatique ba-informations mosusu ntango ozali kotala, kosalela, to kotambola na site na biso na kosalela ba-technologies oyo:

  • Ba-Cookies: Ba-fichiers ya moke ya ba-données oyo etyamaka na appareil na yo mpo na kobongisa expérience na yo mpe kotalela ndenge basaleli basalelaka site na biso.
  • Ba-Fichiers ya Log: Kolanda misala oyo esalemaka na site mpe kosangisa ba-données ezali na adresse IP, lolenge ya navigateur, ba-pages oyo euti wana, mpe ntango.
  • Ba-Web Beacons: Ba-fichiers électroniques oyo esalelamaka mpo na kokoma ba-informations oyo etali ndenge ozali kotala site.

4. Ndenge Tosaleláká Ba-Informations na Yo

Tokoki kosalela ba-informations oyo tosangisi mpo na makambu ndenge na ndenge, ezali:

4.1 Kopesa mpe Kobatela Misala

  • Kosalela mpe kokokisa ba-demandes ya mosala
  • Kobongela ba-rendez-vous mpe kotinda ba-rappels
  • Kotambwisa compte na yo mpe kopesa support ya bakiliya
  • Kosalela ba-paiements mpe kopekisa ba-transactions ya bokosi

4.2 Kobongisa Misala na Biso

  • Kotalela ba-modèles mpe ba-tendances ya kosalela
  • Kolonga ba-produits, misala, mpe ba-fonctionnalités ya sika
  • Kosala bolukiluki mpe botaleli mpo na kobongisa expérience ya mosaleli

4.3 Kosolola

  • Kotinda ba-emails ya administration mpe ba-notifications ya mosala
  • Kopesa ba-mises à jour oyo etali mosala ya motuka na yo
  • Kozongisela mituna na yo mpe ba-demandes ya support
  • Kotinda ba-communications ya marketing (na ndimiso na yo)

4.4 Kokokisa Mibeko mpe Libateli

  • Kokokisa mibeko mpe ba-règlements oyo ezali
  • Kosalisa ba-termes mpe ba-conditions na biso
  • Kobatela ba-droits, vie privée, libateli, to biloko na biso
  • Kopekisa bokosi to misala ya mibeko te

5. Kokabola mpe Komonisa Ba-Informations

Tokoki kokabola ba-informations na yo na makambu oyo:

5.1 Ba-Fournisseurs ya Mosala ya Ba-Tiers

Tokoki kokabola ba-informations na yo na ba-vendeurs ya ba-tiers, ba-fournisseurs ya mosala, mpe ba-contractants oyo basalaka misala mpo na biso to na esika na biso, lokola ba-processeurs ya kofuta, ba-fournisseurs ya mosala ya IT, mpe ba-partenaires ya marketing. Ba-tiers oyo bapesi nzela kaka ya kosalela ba-informations na yo mpo na kopesa misala oyo na biso mpe kaka te mpo na makambu na bango moko.

5.2 Ba-Transferts ya Mombongo

Soki tozali kati ya fusion, acquisition, financement, réorganisation, faillite, to koteka biloko ya société, ba-informations na yo ekoki kotransferi lokola eteni ya transaction yango. Tokoyebisa yo oyo etali bobongwani nyonso ya bokolo to contrôle ya ba-informations na yo ya moto moko.

5.3 Ba-Exigences ya Mibeko

Tokoki komonisa ba-informations na yo esika oyo mibeko to subpoena ezali kosenga to soki tondimi ete likambo ya lolenge wana ezali na ntina mpo na:

  • Kokokisa obligation ya mibeko
  • Kobatela mpe kobundela ba-droits to biloko na biso
  • Kopekisa to kolukiluka kosala mabe oyo ezali na boyokani na mosala
  • Kobatela libateli ya moto moko ya basaleli to bato nyonso

5.4 Na Ndimiso na Yo

Tokoki kokabola ba-informations na yo na ndimiso na yo to na ndingisa ya yo.

6. Libateli ya Ba-Données

Tosalaka mayele ya malamu ya technique mpe organisationnels mpo na kobatela libateli ya ba-informations na yo ya moto moko. Kasi, tafabu sókola ete lolenge moko te ya kotindisa na Internet to lolenge ya kobomba na électronique ezali na libateli ya 100%, mpe tokoki kopesa garantie ya libateli mobimba te.

Tobatelaka ba-données na kosalela:

  • Kosalela chiffrement mpo na kobatela ba-informations sensitives oyo etindami online
  • Kokitisa kokɔta na ba-informations ya moto moko na bato oyo bapesi nzela kaka
  • Kotalela mbala na mbala mimesano na biso ya kosangisa, kobomba, mpe kosalela ba-informations
  • Kosala mayele ya libateli ya physique mpo na kobatela liboso ya kokɔta ya nzela ya mibeko te na ba-systèmes

7. Ba-Droits mpe Ba-Choix na Yo

Kolanda esika oyo ozali, okoki kozala na ba-droits mosusu oyo etali ba-informations na yo ya moto moko:

7.1 Kokɔta mpe Kokundola

Okoki kotalela mpe kokundola ba-informations na yo ya moto moko na kokɔta na compte na yo to kobenga biso mbala moko.

7.2 Ba-Communications ya Marketing

Okoki kobima na kozwa ba-emails ya promotionnels na kolanda ba-instructions ya désabonnement oyo ezali na ba-emails wana. Keba ete okoki kokoba kozwa ba-communications oyo etali mosala.

7.3 Ba-Cookies

Ba-navigateurs mingi ya web etiyami mpo na kondima ba-cookies na défaut. Okoki kotya navigateur na yo mpo na koboya ba-cookies nyonso to mosusu to kopesa toli ntango ba-cookies ezali kotindama.

7.4 Ba-Droits Mosusu

Kolanda esika oyo ozali, okoki kozala na droit ya:

  • Kosenga kolongola ba-informations na yo ya moto moko
  • Koboya kosalela ba-informations na yo ya moto moko
  • Kosenga kokitisa kosalela ba-informations na yo ya moto moko
  • Kosenga portabilité ya ba-informations na yo ya moto moko
  • Kobenda ndimiso esika tozali koyangela ndimiso mpo na kosalela ba-informations na yo

Mpo na kosalela ba-droits oyo, tafabu benga biso na kosalela ba-informations oyo epesami na section "Benga Biso" oyo ezali awa na nse.

8. Vie Privée ya Bana

Misala na biso ezali mpo na bato oyo bazali na mibu moke na 18 te. Toyebaka te kosangisa ba-informations ya moto moko ya bana oyo bazali na mibu moke na 18. Soki toyebi ete tosangisi to tozwi ba-informations ya moto moko ya mwana oyo azali na mibu moke na 18, tokolongola ba-informations wana. Soki ondimi ete tokoki kozala na ba-informations banda to oyo etali mwana oyo azali na mibu moke na 18, tafabu benga biso mbala moko.

9. Bobongwani ya Politique oyo ya Vie Privée

Tokoki kokundola Politique oyo ya Vie Privée banda ntango na ntango. Version oyo ekundolami ekolakisamama na date ya "Ebongwani ya Nsuka" oyo ekundolami mpe version oyo ekundolami ekozala na nguya ntango eko-accessible. Soki tosalaka bobongwani ya minene na Politique oyo ya Vie Privée, tokoki koyebisa yo na kotya nsango ya polele ya bobongwani ya lolenge wana to na kotindela yo mbala moko notification. Topesi toli na yo kotalá Politique oyo ya Vie Privée mbala na mbala mpo na koyeba ndenge tobatelaka ba-informations na yo.

10. Benga Biso

Soki ozali na mituna to mitungisi oyo etali Politique oyo ya Vie Privée to mimesano na biso ya ba-données, tafabu benga biso na:

AutoFix Pro

Rue du Commerce 18, Lubumbashi, RDC

Email: [email protected]

Téléphone: +243 899 456 321